HR Leaders

What if you could greatly improve the emotional intelligence of difficult leaders in your organization?

Poor management skills and low self-awareness can create toxic behaviors that lower morale, decrease productivity, and lead to high turnover, costing organizations millions each year. Even one leader with toxic or “jerk boss” behaviors can become a major liability and detract from the organization’s culture and harm the company’s reputation.

Do you have a leader in your organization who:

Is overly controlling and is a micromanager, which delays project completion and leaves staff feeling disempowered and frustrated? 

Is known for losing their cool at times, blames or demeans people publicly when things go wrong? 

Takes all the credit for the team’s achievements, likely because they fear being outshined and see their staff as a threat to their position? 

Creates unnecessary urgency around task completion that infringes on staff’s personal time? 

Is passive-aggressive, sends mixed signals about work quality, and avoids giving direct and honest feedback?  

Patty Franco:
Uniquely Qualified to Develop Leaders

With 15 years of in-depth experience in Human Resources and Talent Management at Fortune 500 companies, along with 10 years of running her own businesses, Patty understands what it takes for leaders to be effective change agents and drivers of high performance.

Patty excels at gaining the trust of both challenging or cynical, low-EQ leaders and highly motivated, high-EQ leaders aiming to advance within a company. After years of offering traditional classroom leadership training and personalized 1:1 coaching, Patty has found that the most effective way to improve difficult leaders is through 1:1 coaching that includes key content taught in leadership classes.

Patty leads her clients through a highly customized process that includes many of the following activities:

Designing their own personal leadership brand through self-reflection and clarity about the type of leader they wish to become.

Teaching core skills such as giving feedback using models like Radical Candor, SBI (Situation-Behavior-Impact), The Sandwich Technique, and DESC (Describe-Express-Specify-Consequences)

Assessing one’s current level of Emotional Intelligence and co-creating a plan to make incremental progress in each area.

Identifying habits that hinder success and replacing those with more beneficial habits.

Identifying blind spots and uncovering how participants might be unknowingly sabotaging relationships by using a Positive Intelligence assessment and subsequently applying the concepts of the Mental Fitness model.

Other options could include conducting a 360 review to obtain comprehensive and specific feedback from others.

Reviewing their self-care routines and stress management techniques to develop more effective strategies.

Additional strategies, techniques, and tools can be used to help the client reinforce and apply what they've learned between coaching sessions.

Patty Franco as a Collaberex Master Facilitator possesses a singular focus which is to empower and enable the members of her group to achieve their goals. Her friendly, engaging, thoughful style welcomes and encourages open, safe, authentic conversations which build impactful relationships between participants. Her leadership skills result in maximum impact on all the people she touches.

Jonathan Rosen
CEO/Founder, Chief People Officer, NRS

Patty Franco, CPC, has an amazing coaching approach. I have hired her firm multiple times with multiple teams to help bring about positive action in difficult situations to bring the best out of each person. I love her commitment, passion and engagement style and I would trust her with anyone who needs help navigating! It’s important to have an outside-in view when building teams and departments with a positive work culture. We have worked together in nonprofits and in the corporate structure and she navigates both with ease.

Jennifer Torneden
Distribution Executive and C-Suite Business Advisor

Patty led several of our high performing teams learning experience sessions. She is highly organized, results oriented and expertly facilitated multiple learning events on topics such as communications, delegation and conflict resolution. Her efforts helped us achieve an overwhelmingly high approval rating. I recommend Patty as an organizational and team dynamics expert, coach and facilitator.

Shawn Milheim, Ed.D
Head of R&D Processes, Learning and Development at Organon

For more than ten years, Patty has provided outstanding executive and managerial coaching for our clients. She designs a coaching strategy based on each individual's needs. Our clients consistently comment on how helpful Patty is in providing them with skills they can put to use immediately.

Jim DeMaio
President and CEO of Learning Dynamics