Drastically Improve The Emotional Intelligence Of “Problematic” Or “Difficult” Leaders In Your Organization

Poor management skills and low self-awareness can lead to toxic behaviors in the workplace that cause low morale, a decrease in productivity, turnover of key talent and costs organizations millions in revenue each year. Even one leader with toxic or “jerk boss” behaviors can become a major liability and detract from the organization’s culture and reputation.

Do you have a leader in your organization who:

  • Is known for losing their cool times, blames or demeans people publicly when things go wrong?

  • Is passive aggressive, sending mixed signals about the quality of their work and avoids providing direct and honest feedback?

  • Is unavailable much of the time, leaving their team to “fend for themselves” without critical information, data, and direction to do their jobs well?

  • Is overly controlling, a micro-manager, and therefore slows down project completion and leaves staff feeling disempowered.

  • Takes all the credit for the team’s accomplishments, perhaps because they fear their staff will outshine them and are a threat their status.

  • Creates unnecessary urgency around task completion that infringes on staff’s personal time.

Make It

Highly Personalized

Coaching For Your

Leaders Specific Needs

Patty is uniquely skilled in earning the trust of even the most challenging or cynical leaders with lower EQ, in addition to working with highly motivated, high EQ leaders who want to rise to higher levels within a company. Through years of providing both traditional classroom leadership training and personalized 1:1 coaching and mentoring, Patty has concluded that the most effective way to “move the needle” with difficult leaders is through 1:1 coaching that incorporates some of the core content taught in leadership classes. She therefore leads her clients through a process and approach that is highly customized and includes many of the following activities:

  • Design their own personal leadership brand through self-reflection and gaining clarity on the type of leader they wish to be known as.

  • Teach core skills like giving feedback using models like Radical Candor, SBI (Situation-Behavior-Impact), The Sandwich Technique, and DESC (Describe- Express-Specify-Consequences)

  • Assess one’s current level of Emotional Intelligence and co-create a plan to make incremental progress in each area.

  • Reveal blind spots related to how they may be unknowingly sabotaging relationships with others via a Positive Intelligence assessment and subsequently applying the concepts in the Mental Fitness model. Other options could include conducting a 360 review to obtain comprehensive and specific feedback from others.

  • Identify habits that interfere with success and replace them with habits that serve them better.

  • Examine their self-care routines and stress management techniques and design strategies that are even more effective.

How It Works

  • 360-assesment at beginning and end

  • 6 months program

  • Weekly meetings for 90-min on zoom

  • INVESTMENT: $6,000

Testimonials From HR Leaders

  • “For more than ten years, Patty has provided outstanding executive and managerial coaching for our clients. She designs a coaching strategy based on each individual's needs. Our clients consistently comment on how helpful Patty is in providing them with skills they can put to use immediately.”

    – Jim DeMaio, President, Learning Dynamics

  • “Patty is what I would call The Executive Whisperer. She somehow knows exactly how to quickly gain the trust and confidence of senior leaders, many of whom have never worked with a coach before and helps them pinpoint and embrace their biggest opportunity to take their leadership to the next level.”

    -Marta Mazzola, Chief People Officer, NRS

  • “Patty is an excellent partner in charting organizational development and change management. Extremely bright and innovative, her expertise is broad and deep, and she has a unique ability to communicate with colleagues in any organization, from the boiler room to the board room. She quickly learned my organization, saw its needs, and crafted a plan to take my team through an effective and efficient change management process that left no one on my team behind. I highly recommend Patty.”

    -David Cain, former Executive Director of Engineering Business Solutions, Pfizer

  • “I hired Patty years ago because she made such a strong first impression on me given her extreme interest in working with some of the most difficult personalities in the industry. She doesn’t run from challenges; she runs towards them. She was able to gain the trust and respect needed to permanently alter some pretty toxic dynamics that enabled two work groups with competing priorities to finally collaborate effectively, which lead to increased revenue.”

    -Kevin Lanius, VP of Human Resources in the Mid-Atlantic, Securitas

  • “Coaching with Patty Franco has been an eye opening and transformative experience. Her direct, yet supportive style made it possible for me to look at my own leadership style and behaviors in a totally new light. Through the methods and tools she employs, she expertly targeted my areas of need and provided guidance, support and actionable strategies that helped me to start engaging in “sager” professional and personal interactions. Thanks to my work with Patty, I have been able to sharpen my strategic mindset to more effectively lead my teams to higher levels of performance while enjoying a greater sense of professional efficacy."

    -Christopher Gentile, PhD, CEO Cognezio